Legal · Security

Security built into every transaction.

Money and trust run through AloraPay, so security isn't a feature — it's the foundation. Here's how we protect your venue, your funds, and your guests, explained clearly.

Encrypted & tokenizedLast updated June 4, 2026
Our security at a glance

Encrypted everywhere

Data is encrypted in transit and at rest, end to end.

Least-privilege access

Role-based controls mean people only see what they need to.

Monitored 24/7

Continuous monitoring and alerting on suspicious activity.

01

Data protection

Your data is encrypted at every stage. In transit it travels over TLS 1.2+; at rest it's protected with AES-256 encryption. Sensitive fields are isolated, and access to production data is tightly restricted and logged.

  • Encryption in transit (TLS) and at rest (AES-256).
  • Regular encrypted backups for resilience and recovery.
  • Production access is restricted, logged, and reviewed.
02

Payment security

Payments run through PowerTranz, a PCI DSS Level 1 gateway. Card numbers are tokenized the instant they're entered and never stored on your devices or ours.

Want the full payment-card detail? See our PCI Compliance page for how card data is handled end to end.

03

Access & accounts

We follow the principle of least privilege — people and systems get only the access they need.

  • Role-based access — owners, managers, and staff each see only what their role requires.
  • Secure authentication — passwords are hashed, and sessions expire automatically.
  • Activity logging — sensitive actions are recorded for accountability.
04

Infrastructure

AloraPay runs on hardened, reputable cloud infrastructure with security designed in from the ground up.

Isolation
Environments are segmented so a problem in one area can't spread.
Patching
Systems are kept current with security updates and dependency reviews.
Resilience
Redundancy and backups keep the service available and recoverable.
05

Monitoring & response

We watch the platform around the clock and have a plan ready if anything looks wrong.

  • Continuous monitoring with automated alerts on anomalies.
  • A defined incident-response process to contain and resolve issues fast.
  • Prompt, transparent notification if an incident ever affects you.
06

Report a vulnerability

Security is a shared effort. If you believe you've found a vulnerability, we want to hear from you — we investigate every report and won't pursue good-faith researchers.

AloraPay Security Team

Email: security@alorapay.com

We aim to acknowledge reports within two business days.