These terms set out what you can expect from AloraPay and what we ask of you in return. We've written them to be read — short sections, clear language, no traps.
Run your venue on AloraPay — just don't misuse the platform or break the law.
Six months free, then the tier you agreed — billed monthly, no surprises.
No lock-in. Cancel whenever, and take your data with you.
By creating an AloraPay account or using the platform, you agree to these terms on behalf of your business. If you're agreeing for a company, you confirm you're authorized to do so. If you don't agree, please don't use the service.
AloraPay gives your venue a single platform for digital menus, scan-to-order, payments and SharePay™ bill splitting, and an operations dashboard. We work to keep the service available, secure, and improving — but we provide it "as is" and can't guarantee uninterrupted access.
Payments are processed by PowerTranz. Your use of payment features is also subject to their terms, which we'll surface during setup.
You're responsible for your account and the activity under it.
New venues receive full access to the entire platform free for the first six months. After that, you move onto the tier you agreed during onboarding, billed monthly.
Keep it lawful and fair. You agree not to:
If misuse puts guests, funds, or the platform at risk, we may suspend access while we investigate.
We work hard to keep AloraPay dependable, but to the extent the law allows, our liability is limited to the fees you paid us in the preceding 12 months. We're not liable for indirect or consequential losses — such as lost profits — arising from use of the service.
This is a standard limitation found in most SaaS agreements. It doesn't remove rights you have under applicable consumer or financial law, and it doesn't limit liability for things that can't be excluded — like our own fraud or willful misconduct.
You can cancel at any time from your account or by contacting us — there's no lock-in. On cancellation you can export your data, and we'll delete it in line with our Privacy Policy and legal retention rules. We may end or suspend an account that seriously or repeatedly breaches these terms.
Questions about these terms? We're happy to talk them through.