The full guest journey

Scan. Order. Enjoy.
Pay and go.

Seven seamless steps from table scan to freed cover — designed to eliminate every friction point for guests, staff, and restaurant owners.

Explore the flow → Book a demo
3s
Scan to menu
2s
Order to kitchen
99%
Order accuracy
28%
More table turns
3×
Faster checkout
Scroll to explore
🍽 For Restaurant Teams

Less running. More connecting.

AloraPay removes the manual overhead of order-taking and payment chasing, so your floor team can focus entirely on delivering exceptional hospitality.

Step 01
📋

Place QR codes

A printed QR code at each table is all the setup required. No hardware to install, no training on new terminals.

Step 02
📲

Guests self-order

Orders go directly from the guest's phone to the kitchen. Your team isn't the middleman — they're free to move and assist.

Step 03
🍴

Deliver and delight

Staff focus on food delivery, checking in with guests, and creating moments — not scribbling pads and shouting orders.

Step 04
🔁

Reorders handled

Guests reorder from their phones at any time. No flagging, no waiting — rounds, desserts, and extras flow automatically.

Step 05

Zero payment chase

Guests settle and split the bill themselves. No terminal runs, no waiting for the check, no awkward moments at the table.

0
Transcription errors — orders go straight from guest to kitchen
28%
More table turns per service with faster order and pay cycles
More time for genuine guest interaction and upselling
<2m
Average guest payment time — no terminal or staff involvement needed
👨‍🍳 For Kitchen

Clear tickets. Zero noise.

Every order arrives digitally, accurately, and instantly. Allergens are prominent, course timing is built in, and there's no handwriting to decipher.

Step 01

Ticket in 2 seconds

The moment a guest confirms their order it appears on the kitchen display. No re-keying, no relay through front-of-house.

Step 02
⚠️

Allergens flagged

Dietary requirements and allergens are highlighted in colour on every ticket — no verbal relay from servers required.

Step 03
📑

Course timing

Starters and mains are sequenced automatically. The kitchen sees each course in the right order, timed to the table's pace.

Step 04

Mark ready with one tap

When a dish is plated, tap to mark it ready. Front-of-house is notified instantly — no shouting across the pass.

Step 05
🖥

Browser-based KDS

No expensive hardware. The kitchen display runs in any browser on any screen — tablet, monitor, or existing kitchen display.

2s
From guest order confirmation to ticket appearing on the KDS
99%
Order accuracy — digital tickets eliminate verbal relay errors
0
Hardware required — works on any browser-connected screen
Fewer send-backs and remakes thanks to clear, allergen-aware tickets
📊 For Owners

Data-driven decisions, every service.

A live dashboard shows every table, every order, and every revenue metric in real time — so you run your restaurant on facts, not instinct.

Step 01
🗺

Live table map

See every table's status at a glance — seated, ordering, eating, ready to pay. No more walking the floor to assess covers.

Step 02
💰

Revenue in real time

Every confirmed order updates your revenue total instantly. Watch the counter tick up through service without waiting for end-of-day reports.

Step 03
📈

KPI metrics

Covers served, average spend per cover, table turn time, and order accuracy — all tracked automatically, every service.

Step 04
🍽

Menu analytics

See which items sell, which stall, and where revenue concentration lies. Make menu decisions backed by real order data.

Step 05
📋

Service reports

Every service logged — total revenue, covers, peak periods, top items. Export or review anytime from the analytics dashboard.

28%
More covers per service on average with automated order and pay
Live
Revenue dashboard — no end-of-day reconciliation surprises
100%
Of orders captured digitally — full audit trail, zero cash gaps
1
Dashboard for tables, revenue, menu, and staff — no switching tools
Step-by-step

The complete dining experience

Click any step or use the navigation to explore each moment in detail.

01
Scan QR
02
Browse Menu
03
Place Order
04
Kitchen Receives
05
Enjoy & Reorder
06
Pay at Table
07
Table Released
Built for everyone

One flow. Four perspectives.

👥
Guests

True independence

Order on your own time. Pay how you want. Never wait for a server when you're ready to leave.

  • No app download needed
  • Split the bill any way
  • Allergen info front and centre
  • Reorder without flagging staff
🍽
Floor Staff

Focus on hospitality

Freed from order-taking, your team delivers memorable service instead of running between tables.

  • No more transcription errors
  • Tables self-manage their orders
  • No payment terminal chasing
  • More time for upselling
👨‍🍳
Kitchen

Clear tickets. Zero noise.

Every order arrives digitally and accurately. Allergens are prominent. No handwriting to decipher.

  • Browser-based KDS — no hardware
  • Allergens flagged in colour
  • Course timing built in
  • Fewer send-backs
📊
Owners

Data-driven growth

Live analytics on every table, revenue trend, and menu item — so decisions are made on facts, not instinct.

  • 28% more covers per service
  • Menu performance analytics
  • Live revenue dashboard
  • Automatic table release
The timeline

From arrival to next cover

Every second matters in a busy service. Here's how AloraPay compresses the timeline.

01
Guests arrive & sit
No wait for menus. No staff required. They scan the QR code and land on the live menu in seconds.
⏱ 0:00 — 0:10
02
Browse & decide
Guests browse at their own pace. Photos, allergens, prices — all live and accurate. No outdated menus.
⏱ 0:10 — 5:00
03
Order submitted
One tap to confirm. Customisations captured. Order confirmed with estimated kitchen time instantly.
⏱ 5:00
04
Kitchen receives ticket
In 2 seconds the ticket appears on the kitchen display. No re-keying. Zero transcription errors.
⏱ 5:02
05
Meal served
Food arrives. If guests want more, they reorder from their phone — no waiting, no flagging down staff.
⏱ 5:02 — 50:00
06
Guests pay instantly
No waiting for the check. Guests split and pay from their phones. Settled in under 2 minutes.
⏱ 50:00 — 52:00
07
Table auto-released
Dashboard shows the table as available. Next guests seated. The cycle begins again — 8+ minutes faster.
⏱ 52:00
← Drag to scroll →

Ready to see the flow in your restaurant?

Book a personalised demo and we'll walk through every step with your own menu and table setup.

Book a demo Explore features →