No hidden fees. No long-term lock-in. Every plan includes your admin dashboard, digital menu, and order routing from day one.
Perfect for independent restaurants and cafés getting started with digital ordering.
Billed annually · $948/yr
For growing restaurants that want deeper insights, POS integration, and priority support.
Billed annually · $1,908/yr
For restaurant groups, hotel F&B, and multi-location operators with bespoke requirements.
Volume pricing · Custom contract
| Features |
Starter
$79/mo
|
Pro
$159/mo
|
Enterprise
Custom
|
|---|---|---|---|
| Platform | |||
| Number of tables | Up to 20 | Up to 60 | Unlimited |
| QR code table ordering | |||
| Digital menu & real-time updates | |||
| Menu item customisations & modifiers | Basic | Advanced | Advanced + custom |
| Promotions & discount engine | |||
| Multi-location management | |||
| Payments | |||
| Credit & debit card payments | |||
| Bill splitting | |||
| Digital receipts (email) | |||
| Transaction fee | 2.4% + $0.25 | 1.9% + $0.20 | Negotiated |
| Operations | |||
| Kitchen order routing | |||
| POS integration | Custom | ||
| Staff roles & access control | Owner only | Up to 5 roles | Unlimited roles |
| White-label guest experience | |||
| Analytics & Insights | |||
| Revenue & sales reports | Basic | Advanced | Advanced + API |
| Menu performance analytics | |||
| Table turnover & dwell time | |||
| Custom data export & reporting API | |||
| Support | |||
| Support channel | Chat & phone | Dedicated manager | |
| Response time | 24–48 hrs | < 4 hrs | < 1 hr |
| Onboarding & setup | Self-serve docs | Guided setup | On-site training |
| Uptime SLA | 99.9% | 99.95% | 99.99% |
Enable digital wallet payments for guests once live. Faster checkout, higher conversion.
Cohort analysis, guest return rates, peak hour modelling, and CSV/Excel exports.
Serve menus in up to 6 languages. Ideal for tourist-facing restaurants and hotels.
Annual third-party pen test report and dedicated security briefing for your compliance team.
Yes — both Starter and Pro plans come with a 14-day free trial. No credit card required to start. You'll have full access to all plan features during the trial period so you can see AloraPay working in your restaurant before you commit.
Absolutely. You can upgrade at any time and your billing will be prorated immediately. Downgrading takes effect at the end of your current billing period. There are no penalties for changing plans.
The transaction fee covers payment processing costs including card network fees, our PCI-DSS compliant payment infrastructure, fraud detection, and payout processing. It is charged on each successful guest payment processed through AloraPay. There are no additional payment processing fees beyond the stated rate.
When you choose annual billing, the full year's subscription is charged upfront at a 20% discount compared to monthly billing. Annual subscriptions are non-refundable except in cases of service failure on our part. You will receive a reminder email 30 days before renewal.
No special hardware is required. QR codes can be printed on table cards or displayed on a small stand — we provide print-ready files. Guests use their own smartphones. For kitchen routing, any screen with a browser works as a kitchen display. POS integration (Pro and Enterprise) connects to your existing system via our API — we support the most common POS platforms used in the Caribbean and West Africa.
AloraPay currently supports TTD, JMD, GYD, BBD, and GHS. Credit and debit cards (Visa, Mastercard) are accepted on all plans. Apple Pay and Google Pay support is in development and will be available at no additional cost when launched. Enterprise plans can discuss additional currency or local payment method support with our team.
Monthly plans have no minimum commitment — you can cancel at any time and your access continues until the end of the paid period. Annual plans are a 12-month commitment billed upfront. Enterprise plans are custom contracts — contact our sales team to discuss terms.
Most restaurants are live within a single working day. You'll need to upload your menu, configure your tables, and print your QR codes. Our onboarding guide walks you through each step. Pro and Enterprise customers receive hands-on onboarding support from our team.